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Sumarie E
1 reviews | Active since Oct 2017
02 Jan 2025, 12:30
Line not activated
I moved from Afrihost to Vodacom hoping to get better service. I was wrong. I called yesterday, this morning, now the unprofessional whatsapp support number tells me everyone went home and I cannot get through on the telephone it just keeps repeating the same thing and says my ID number is not valid. My line is still not activated and I cannot work.
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Replies (2)
Vodacom's replyOfficial
02 Jan 2025, 12:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2025, 12:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sumarie E's updateReviewer Update
02 Jan 2025, 20:26Ag please.
Nobody contacted me. It is 20:23 now
Rude operators keeps dropping the line in my ear, very unprofessional service! Are they untrained as nobody knows if Vuma or Vodacom is supposed to assist in activating the line?!
Nobody contacted me. It is 20:23 now
Rude operators keeps dropping the line in my ear, very unprofessional service! Are they untrained as nobody knows if Vuma or Vodacom is supposed to assist in activating the line?!
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Sumarie E's update02 Jan 2025, 20:26
Reviewer Update
Ag please.
Nobody contacted me. It is 20:23 now
Rude operators keeps dropping the line in my ear, very unprofessional service! Are they untrained as nobody knows if Vuma or Vodacom is supposed to assist in activating the line?!
Nobody contacted me. It is 20:23 now
Rude operators keeps dropping the line in my ear, very unprofessional service! Are they untrained as nobody knows if Vuma or Vodacom is supposed to assist in activating the line?!