line locked due to incorrect data billing

<p> </p> <p>I was charged R5053 for data that i have not used</p> <p>My contract with this company is 2GIG with a limit of R50</p> <p>I never received any sms that I have reached my limit, besides that it was suppose to lock at R50</p> <p>Now i have to spent the holidays without any data.</p> <p>This issue of wrong data bills in october was all over the media but vodacom is trying to play the blaming game.</p> <p> </p> <p>Can you please unlock my line within today and send me the correct bill Nov</p>