1 reviews | Active since Jul 2016
Line has been locked for 2 weeks, and no solution is in sight
<p>When I call Vodacom they say it's because it's a new system and there's problems with the system. My line is locked because my credit limit has been reached. They can unlock the line and it works for 1 day, and the next day it's locked again. and nobody can even raise the credit limit for me. So for 2 weeks now I can't do anything with my phone and they can't even tell me when the issue will be resolved. So why am I paying for a contract which I can't even use.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
