1 reviews | Active since Sept 2018
Line fully removed / barred from Vodacom Network in Error
Hello Please note that I am incredibly unhappy with the service received from Vodacom. At 17:30 yesterday (09 March 2026) I received a sms indicating that an "All Calls Barring" was activated on my line, meaning that I cannot receive or make calls at all. A barring which should never have occurred to begin with as my account is not in arrears. I called Vodacom twice today , firstly at 09:30am and then again at 14:00pm, requesting that my line be reinstated , as YOU cut it off in error. It is now 19:15pm on 10 March 2026 and I still have NOT been reconnected to the Network. How long do you anticipate that I can continue without a phone? are you going to cover all my phone calls? Lost income and emergency costs?
It's day 4 of no cellphone and no connectivity. I don't understand why I must wait this long to get someone to help me and to get my number back on the network. I am struggling to understand that you cut my line in error and that I have called in 6 times already to get this problem solved and still nothing. I need my phone up and running by End of Business TODAY. I will not tolerate this any longer.
Regards
It's day 4 of no cellphone and no connectivity. I don't understand why I must wait this long to get someone to help me and to get my number back on the network. I am struggling to understand that you cut my line in error and that I have called in 6 times already to get this problem solved and still nothing. I need my phone up and running by End of Business TODAY. I will not tolerate this any longer.
Regards