Line disconnected even after making payment

On 1 March 2021..i made a payment via eft to Vodacom. On 02 March 2021..i received an email to say my account was in arrears.. Later that evening my account was suspended.. I had to call vodacom and email the pop to the lady who assisted me.. She then opened my line.. This happened for the second time as I was disconnected in January as well and had to call in and provide pop before I could use my phone. This is an inconvenience as I need to usey phone daily.. I have been a vodacom subscriber for over ten years and I'm very unhappy with the service now