NZ
Nondumiso Z

1 reviews | Active since Apr 2014

04 Nov 2022, 09:19

Line disconnected

Our line was disconnected and we reported on the 1st of November, still hasn't been reconnected and we are working from home.Vodacom: SR*** NoReply(2-RUJA3RZ).

0
Replies (4)
Vodacom
Vodacom's reply04 Nov 2022, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NZ
Nondumiso Z's update04 Nov 2022, 12:44
Reviewer Update
Still not resolved, no consultant has called us. The call was logged on the 1st of November.
NZ
Nondumiso Z's update05 Nov 2022, 15:57
Reviewer Update
Day 4 issue still unresolved.
NZ
Nondumiso Z's update07 Nov 2022, 08:57
Reviewer Update
Day 6 without internet and we are working from home, you really do know how to test one's patience