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I have been a contract holder with the same number with vodacom since 1998. In December 2015 my cellphone billed quadrupled from the normal monthly amount. I logged a query regarding the bill and received an sms in Feb 2016 with a credit note. There was still an arrear amount outstanding which I made arrangements to settle. Next day without warning my number is deleted off the network. Numerous calls to vodacom and mysteriously there is no record of my calls! Everyone you speak to gives you a different story but no one seems to be able to assist. I am now without a phone, had to purchase a new sim and now waiting to see if I get reconnected. Is this how vodacom treats loyal customers. 18 years of having the same number and which is used for my business, totally unacceptable. Can only be reached via email [Email Removed]