Line continuously cut even though payments are one month ahead

<p>I started using the services of Vodacom since 2013. My line has been cut on a monthly basis at least 28 times since. My business relies heavily on being able to have access to the network and as a result has cost me tens of thousands of rands in lost income. I keep my account up to date and have even resorted to paying in advance, however, once again, my line has been cut. Each time the line is cut, the "customer care" personal seem to realize it's an admin issue on their side but will not re activate the line until I pay an activation fee of R100-00 as well as another months contract amount. At this point I am thinking of taking legal action as I need to recoup the losses due to, quite frankly, absolutely ridiculous service. </p>