Line constantly blocked despite payment and proof of payment

<p>Over the past 12 months I have had an uphill battle with Vodacom blocking my line despite payments being made and proof of payment being sent to mutliple sources. I have also visited a Vodacom Branch - Tygervalley with copies and bank statements and it is again three monts later. Nothing done. </p> <p>I have sent so many proofs of payments to both pop@vodacom and to individuals at the vcontractor email addresses and after a very stressful few days I usually have my line unblocked as it is finally agreed that I have obviously paid. But this is yet to be repeated in the next month and so the cycle goes. </p> <p> </p> <p>My account with Vodacom is NA152774-3 , which is the same as the reference with my online payment, so there is no need for Vodacom not to pick up my payments. I have spent hours on this issue and being past from one call Centre agent to a Supervisor. Have had screaming matches with a totall brainless wonder with no incling of having any pride to actually resolve this issue. Constantly passing the buck. No accountability!!!</p> <p>I am more than shocked by the poor way I have been dealt with and that this issue still persists.</p>