NM
Nicolien M

1 reviews | Active since Dec 2016

11 Dec 2016, 15:12

Line blocked but fully paid

<p>I pay my acc on the 1st of every month. Yet Vodacom randomly desided to block my nr this month. I have phoned on numerous occasions and I am stillnwaiting for my phone to be opened. It has been morebthan 6 days! What is happening?! When phoning no one can give me a straight asnwer. I want this sorted out NOW!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team