1 reviews | Active since May 2014
Lindiwe Kubheka made my day
<p>Vodacom cancellations suck. There's no doubt about that. All I wanted to do was move from contract to prepaid. And they have this silly loop that if you wait for too long to get to cancellations over the phone it redirects you to customer services. I must have waited for about 2 hours! And to do it in staore takes 1 full moht! But that is a whole other review. </p> <p>Reason for this review is to thank the lovely and very knowledgable Lindiwe Kubheka (yes, I asked for her full name so she could get the credit she deserves). She was calm, helpful and super friendly, which was a big surprise after waiting so long and being redirected to impatient personnel. I wanted to thank her publicly as I know that people usually only come here to bad mouth. Thanks Lindiwe, you are super patient and a very kind person to put up with all the **** you get dealt with. </p>
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Vodacom Consumer Website Team
Dear Customer,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
This posting has been sent to the relevant parties in question for appropriate recognition.
Regards,
Vodacom Consumer Website Team
Dear Callan
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly.
Regards
Kulsoem
Consumer Website Team
Dear Callan
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly.
Regards
Kulsoem
Consumer Website Team
Dear Callan
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly.
Regards
Kulsoem
Consumer Website Team
Dear Callan
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly.
Regards
Kulsoem
Consumer Website Team
