AB
Antonio B
1 reviews | Active since Apr 2010
17 Dec 2020, 09:04
LIMITED INTERNET ACCESS WITH VODACOM - 8 YEARS ON
LIMITED INTERNET ACCESS WITH VODACOM - 8 YEARS ON
This is a follow up to my HelloPeter post of 30 Sep 2020 and 5 July 2020.
However, this issue dates back eight years.
I cannot access the internet or the best is EDGE which is as good as not being able to access the internet.
Vodacom have promised to sort out the problem, but it is clearly marketing vapour and nothing more.
There are plenty of reference numbers which Vodacom closes without sorting the problem: ***, ***, *** and ***.
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Replies (1)Vodacom's replyOfficial
17 Dec 2020, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
