1 reviews | Active since May 2013
Limited contact of Service Desk to report problem.
Before leaving for UK on 14 Dec I sent SMS ROAMON to 31050. On arrival in UK was able to send 1 SMS - then all future SMS's fail, and now getting calls from SA - ie full roaming has been activated. Cannot contact Vodacom on service numbers - automated reply says number to this phone are restricted? I can receive SMS's though. Have tried connecting to various cell providers in UK - same problem. No response from Vodacom for requested call-back.Not impressed with Vodacom method of contact - why no e-mail or land-line service contact?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS