MR
Marselle R

1 reviews | Active since Sept 2017

18 Sept 2017, 13:32

Limited access

After a tedious process of hitting so many buttons just to cancel a contract, the automated voice told me that I have exceeded my monthly access limit to the call center. Who has ever heard of that??!! I cannot remember when last I phone them!

0
Replies (1)
Vodacom
Vodacom's reply18 Sept 2017, 14:09
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,