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Anthony H
1 reviews | Active since May 2019
21 May 2019, 13:13
Limit on Customer Care
MY QUERY IS STILL NOT RESOLVED BUT I CANNOT CALL VODACOM, BECAUSE APPARENTLY I HAVE REACHED MY LIMIT AS TO HOW MANY TIMES I CAN CALL CUSTOMER CARE. SO VODACOM IS LIMITING HOW MANY TIMES ONE CAN CALL IN TO QUERY THEIR MESS AND POOR SERVICE. WOW VODACOM
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 May 2019, 13:21 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 May 2019, 13:21
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 May 2019, 14:06 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply21 May 2019, 14:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,