MR
Mario R

1 reviews | Active since Oct 2015

23 Nov 2015, 09:04

LikMinds loaded a wrong amount for the contract

Hi<br> Please do not use the website to take out a new contract as i have experienced the worse serive ever.<br> The contract on the website says R149.00 which is for the handset and R150.00 airtime. I then opted for caller ID extra which is R9.50. So the total had to be R158.50 but the debit order was R178.50. I have raised it with Vodacom and they are not willing to budge and decrease my contract to what I asked and not what LikeMinds has provided them. Please do not get caught out like me. Also do not try the call centre, they transfer you from Pillar to post and still no results. I hope if my experience will caution you on what service provider to opt for.

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2015, 10:07
Official
Hello mroode,

Kindly note your Hellopeter Complaint has been reviewed and addressed, please refer to our telephonic consultation.





Kind regards,

Consumer Website Team