likeminds and vodacom

good day to your likeminds department,I'm very disappointed ,I've been waiting 3weeks now for my laptop. on their vadmin portal I'm getting no response back from Lennon who is the agent that's "helping" me. its being processed since 21 June 2019. vodacom called me numerous times to help.I even called lenovo. do I still need that replacement laptop,does vodacom still want payment every month?of cause they want.

whoever is in charge of the vadmin@likeminds department,clearly you not helping much.that goes for the agent as well.your customer service is phathetic.