JH
Jacques H

1 reviews | Active since Nov 2014

04 Jul 2017, 16:52

LikeMinds

<p>Order a new mobile online, approved and confirmed delivery for next day. Next day is over yet phone not delivered yet. Contacted likeminds - what a mess. Mailed ********** what a mess. They don't respond to email. Called Vodacom guess what? " I really do apologise" hahahaha. What is wrong with business in South Africa? Then spoke to the online team who were gladly willing to cancel my order - well done Vodacom</p>

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Replies (3)
JH
Jacques H's update04 Jul 2017, 16:56
Reviewer Update

And I am a current client of Vodacom apparently Red clients get service - load of BS indeed

Vodacom
Vodacom's reply05 Jul 2017, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Jul 2017, 14:01
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,