****-like service — money taken, no vouchers, no support

Absolutely appalling experience with Vodapay. Money was deducted from my bank account for a BP voucher, yet no voucher was ever received. There is no contact number to reach Vodapay, and logging a complaint is entirely pointless.

When they eventually call, the phone rings once and is immediately dropped, making it impossible to answer. This feels deliberate. To make matters worse, I bought another voucher in October — again, no voucher and no refund.

This is not a once-off error; it is a repeated failure with zero accountability. Taking customers’ money without delivering the product or issuing refunds is unacceptable. I strongly warn others to stay away until Vodapay fixes its support and payment systems.

Extremely frustrating and deeply disappointing.