SS
Sonel S

1 reviews | Active since Sept 2016

29 Jun 2023, 10:35

Like Mind and Vodacom creates *****ulent accounts

I was informed by Trans Union on the 23 June 2023 that on the 8 June 2023 an online cellular account was created. This Vodacom was brought under your ***** departments attention on the 23 June 2023 also as this was *****ulently done via your Dealer Like Minds. I have and will never again have a vodacom account and this is the exact reason why as Vodacom just accept *****ulent accounts created without proof. Even the delivery address is actually a hospital so REALLY what kind of company is Vodacom!!! Till date I have heard nothing from Vodacom ***** dept regarding my dispute and I have opened a case at the police against Vodacom now and I will take it further as I will not be held responsible for this account and it is *****!!!!

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Replies (2)
Vodacom
Vodacom's reply29 Jun 2023, 11:00
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
SS
Sonel S's update30 Jun 2023, 11:38
Reviewer Update
Whom ever is trying to call me from Vodacom stop putting the phone down in my ear when I answer. Vodacom you def have the worst customer service ever!