1 reviews | Active since May 2015
Light-Fingered Vodacom Services.
Where has services and customer service gone over the years. After begin a loyal customer to Vodacom for over a decade I have decided that I will never ever take up a contact with Vocadom ever again. Ever since Nashua Mobile had closed in our country i had to deal with Vodacom personally and what a terrible experience it has been this last 12 month. They breach their own contact by not debiting on the day contact are stipulates and agreed upon Then ***** your money by charging you for the return debit order, they they debit LATE!!! Then you get charge by the bank for this as well loosing more money. When you need customer service you walk into the shops for assistant their floors are dirty , stuff-lying around, everyone looks at you and wont ask you if the can help you while you stand there looking at each and everyone person working there. With a world of technology driven companies its unfortunate that the consumer just swallows this bad service and complains about it but yet nothing really gets done about it. On an ethical stand point with MTN you know what to expect but with Vodacom you realise how they actually make so much money, buy *****ing from their customers, and then we wonder why us the consumers credit rating are so terrible, bcoz of companies like Vodacom. Its so sad that companies like Vodacom has to resort to thieving & high rates in order to become rich off their unknowing consumers' back. Shame on you Vodacom, you lost a valuable and loyal customer.
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