1 reviews | Active since Jul 2014
Life Threatening situation.
<p>I just want to thank Hellopeter for their brilliant service and patience. I am struggling with Vodacom now for nearly two month. When I tried all channels of communication Vodacom provides to have my legitimate complaints resolved and when I turned around and reported them on Hellopeter and my friends at Face Book they became spiteful and blocked my service. I am not asking for sympathy, but both me and my wife are sick and need our phones. Even when we are elsewhere old people are targeted by *********. If our phones are blocked and we need help urgently this can become a LIFE THREATENING SITUATION as can happen to anybody. I hope Vodacom will take responsibility if something serious happens. And PLEASE I don’t want a machine answering me back telling me “a consultant will phone me shortly”, and PLEASE if you don’t have enough staff to handle all the complaints, appoint more staff.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
