wB
wimpie B

1 reviews | Active since Jun 2016

13 Jun 2016, 10:06

Lies , poor service and false advertising to add to my previos post

<p>To add to the previos frustration now i was told that i will not be recieving my phone today. they could not even provide me with a tracking number.... what happened to next day delivery as advertised, order placed on friday now it is monday, i know it is the next working day, now im told it is 3 to 5 working days. if that phone is not in my hand before 17:00 i will cancel this upgrade for 2 reasons now. I dont even care about cancelation fees, I am fuming mad. THIS IS THE WORST SERVICE EVER, complete incompetence and fals advertising and lies. THANK YOU FOR NOTHING VODACOM.</p> <p> </p> <p>as for their reply that i will be contacted about my previous comment... YA RIGHT, it is just to keep you quiet, propably it is because i only have a top up 200 contract that i get this poor service</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team