OL
Ondeane L
1 reviews | Active since Oct 2019
30 Aug 2023, 17:07
Lies, *********ness and *****!
**As from my previous review of this company. You people came and fetched the phone that you *****ulently opened a new account for. We have the collection number. You were supposed to refund us the money that you *****ulently deducted from our account. You never did! Instead, you took money *****ulently again this month!!! I will be opening a case against you because when we try to call, you either put us through to the wrong department because your lines are busy, or you put the phone down. Enough is enough!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
31 Aug 2023, 07:56 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Aug 2023, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
