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Simone F

1 reviews | Active since Sept 2019

06 Feb 2023, 13:43

LIES LIES PATHETIC LIES -

Pathetic BAD BAD BAD BAD BAD POOR EXCUSES!!!!!!!!!!!! I WAS CALLED FOR A FANTASTIC DEAL PROMISED THE WORLD - FOR A WIFI LINE - NEEDLESS TO SAY CALL CALLES WERE TRACED AND TURNS OUT I WAS ABSOLUTLY MISS REPRESTENTD... DEBIT ORDERS RUN I WAS PEOMISED MY THE REWARD-CO MANAGER ASHTON UPON RETURUNG THE GOODS THE CONTRACT WILL BE CANCELLED WELL................................. MORE LIES - I HAVE BEEN CALLING AND CALLING NOTHING GETS RESOLVED EVEN THOUGH VODACOM ADMITTED GUILT I STILL FIND MYSELF HAVING TO DO ALL THE FOLLOW UP CALLS HOURS ON THE PHONE AND NOTHING MORE AND MORE PATHETIC - I HAVE BEEN WITH VOADCOM FOR CLOSE ON 15 YEARS - I WILL NEVER EVER RECOMEND VODACOM AGAIN - REWARDSCO HAD KILLED ANY FAITH I HAVE!!!!!!!!!!!!!!!! DO NOT FALL FOR THEIR LIES AND MISS RESP -

0
Replies (2)
Vodacom
Vodacom's reply06 Feb 2023, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
SF
Simone F's update07 Feb 2023, 12:45
Reviewer Update
hello, so again Vodacom has proven how usless they are.!!!!!!!!!!!! what happened to the call back @ 12 pm? I have taken MONTHS out of my working hour constant calls over and over and over again spent a ludicrous calling all sorted of call centers trying to resolve this issue and MORE EMPTY promises - if you cannot call me back @ 12 why agree then????????