MW
Maruis W

1 reviews | Active since Apr 2018

26 Apr 2018, 08:29

Lies Lies Lies for Money

Last year in the month of May I bought a Vodafone Prime 7. The sales lady told me if I have any problems with the phone I can just go to any Vodacom shop and they will repair it as it is a Vodafone. All that I have come realize is a bunch of lies. I took the phone three times now to a Vodacom shop because the GPS on the phone is not working and every time it is the same story software update and then I pay.While driving GPS again not working.Now the battery is starting to give me problems as well.All of this and the phone isn't yet a year old. Come on why lie to sell a phone 3 software updates in 3 months never. People please do your self a favor and stay away from any Vodacom Sales person or a Vodafone they really tell lies to make money.

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Replies (2)
Vodacom
Vodacom's reply26 Apr 2018, 08:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 May 2018, 08:33
Official

Dear Marius

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team