1 reviews | Active since Jan 2017
Lies, lies, lies and more lies....
<p>Last month I was charged for both my contracts. After querying this I received an SMS from a Customer Care agent (Renzo Maart) stating that my account had been credited with the amount I was overcharged. Now I receive my statement and, of course, there is no credit. After more than 20 years with Vodacom this is still level of service I receive. Absolutely disgusting. I plan to cancel my contract with imediate effect....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our e-mail communication, feedback has been provided.
Regards,
RM
Good day,
As per our e-mail communication, feedback has been provided.
Regards,
RM