Lies lies lies

Item: Vodacom
Rating: 1
Author: Pauline M

I logged a complaint on Hello Peter earlier this month regarding an upgrade I didn't agree to, I was called by a gentleman that assured me that it was cancelled. Now to my surprise I'm debited R300. This is nonsense.. I want my money back! And this upgrade needs to be cancelled!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Apr 2024, 11:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Apr 2024, 11:22

Official