Lies Lies and Zero Feedback......

Pity there is not a zero star option!

After accepting a contract renewal from the call center, I received an sms detailing what I had supposedly signed up for. I was blatantly **** to!

5Gigs of data, which I confirmed with the consultant, turned out to be 500 megs! I have called the call center twice. The first time I was ''transferred'' and placed on hold for half and hour. the second time I was promised a call back...guess what, no luck.

After going to the store and logging a complaint 16 days ago, I received a reference number and promised I would hear form them within two weeks........well same result!

The other major issue is that nowhere in the call was it ever mentioned that what was being offered was a two year contract. Guess what, now I am apparently tied in to lies for two years!

How is this even legal?

After being a loyal Vodacom subscriber since Nokia 3110, I have no words for this level if service. It is an absolute disgrace!