Lies, Lies and more Lies............then comes Excuses

<p>Account query ***</p> <p>To all Vodacom users out there, please check your monthly itemised bill very, very carefully for any "unusual, suspicious, different, not know, etc". types of calls, sms's and roaming charges!</p> <p>I am currently in a dispute for the second time in five months, questioning "International SMS Roaming" charges. The dispute in March 2016, excuses such as International Travel Saver Service, were given as reasons for the charges. <br />Right now, believe it or not, I am being billed for the same "International SMS Roaming" number I disputed in March 2016!<br />It gets better, this time out I have been given excuses for the billing such as "Face Time App" sending SMS's (even though it was switched off!), I was travelling aboard, to sending SMS's internationally. What a joke! <br />Even though it is only R4-59 I am disputing, the fact remains that if there are over a million subscribers, you make the sums!<br />I am now awaiting a call from one of the Senior Customer Care Managers to explain this whole debacle to me.</p>