CR
Cindy R

1 reviews | Active since Apr 2017

29 Jan 2021, 14:34

Lies, incompetence and poor service delivery

Vodacom has zero respect for customers. They are fast to take your money, but never deliver on commitments. *********** call centre agents and even more ******** supervisors who refuse to return your calls on urgent matters. Where is my phone that should have been delivered already? Or any decency to return my calls to apologise for your lazy ass agents who have not delivered on promises?

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2021, 11:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team