BM
Betrice M

1 reviews | Active since Jan 2021

29 Nov 2022, 09:44

Lies in the most brutal form.

Vodacom promises 72 hour turn around time and never get back to you. This is the worst type of service. I regret ever taking a contract out with you, every single month all I have is billing queries. Why are you trying to **** me, I was promised professional service and instead only get headaches with each invoice.

If you cannot provide proper service , then do not conform to propaganda when advertising your products. And then you get call centre agents who wont even bother to help you and just offer excuses , like Iba from Port Elizabeth, thanks for nothing doll.

Never again will I ever trust Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2022, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team