BM
Betrice M
1 reviews | Active since Jan 2021
29 Nov 2022, 09:44
Lies in the most brutal form.
Vodacom promises 72 hour turn around time and never get back to you. This is the worst type of service. I regret ever taking a contract out with you, every single month all I have is billing queries. Why are you trying to **** me, I was promised professional service and instead only get headaches with each invoice.
If you cannot provide proper service , then do not conform to propaganda when advertising your products. And then you get call centre agents who wont even bother to help you and just offer excuses , like Iba from Port Elizabeth, thanks for nothing doll.
Never again will I ever trust Vodacom.
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Replies (1)Vodacom's replyOfficial
29 Nov 2022, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
