MM
Mohammad M

1 reviews | Active since Jan 2019

21 Apr 2021, 14:01

Lies, deceit and provocative staff!

I am disgusted and disappointed in the amount of bull**** your consultants speak. I have reported a network issue in early March and was informed that someone would visit to do a signal test and add a booster. Each time I follow up I get told that I will receive feedback in 2-3 days. I have asked for the names of these individuals who shamelessly lie to me week after week however I get extremely provocative responses from your consultants without my request being honoured. Additionally, I have been continuously lollipop for the past 5 years that a tower is being installed to deceive and trap me to remain a Vodacom customer. LIES!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Apr 2021, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team