MM
Mohammad M
1 reviews | Active since Jan 2019
21 Apr 2021, 14:01
Lies, deceit and provocative staff!
I am disgusted and disappointed in the amount of bull**** your consultants speak. I have reported a network issue in early March and was informed that someone would visit to do a signal test and add a booster. Each time I follow up I get told that I will receive feedback in 2-3 days. I have asked for the names of these individuals who shamelessly lie to me week after week however I get extremely provocative responses from your consultants without my request being honoured. Additionally, I have been continuously lollipop for the past 5 years that a tower is being installed to deceive and trap me to remain a Vodacom customer. LIES!!!
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Replies (1)Vodacom's replyOfficial
22 Apr 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
