Lies and only lies.
They advertise deals and then they do not have stock, but when you apply they say it will take 2 to 3 weeks for delivery, but they informed me directly that I will receive it middle January. No feedback was given and order status stays the same and then when I phoned I was informed they will not be getting stock until end of January and that might not even include my order. I was told by 2 persons that I will receive it middle January and now told different, very unsatisfied. Will probably cancel the order and finally end my account completely with Vodacom.
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Replies (1)Vodacom's replyOfficial
20 Jan 2024, 13:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2024, 13:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
