Lies and more Lies but no service from Vodacom Fiber

I have a month to month contract with Vodacom Fiber. On 24 January 2019 my fiber modems were hit by lightning. I immediately reported it to the Vodacom Fiber call center and was given an Service Request Number SR190 ********** 24 and the assurance that a technician had been assigned. After a number of call to the contact center where I was constantly assured that a technician had been assigned a technician finally arrived on 30 January 2019. The technician showed me proof that he had only been tasked that morning just after 08:00 which means I had been **** to by various call center operators. Having replaced both fiber modems I obtained a service request number (SR190 ********** 10) to configure the new system at which time I was told that it could take from 15 minutes to about 4 hours to configure the system. Once again despite numerous calls to the call center, at which time I was told that Steve was assigned to the problem, I still do not have an working internet service from Vodacom Fiber. I am now sick and tired of being **** to by Vodacom Fiber personnel and am in the process of cancelling my contract on the basis of failure to provide a service contracted and paid for