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Jessica S

1 reviews | Active since Nov 2017

07 Nov 2017, 12:15

Lies and lies and MORE lies

The agent phoned me...Saabri..or somebody his employee number 5704 and told me my contract has expired.He offered me a new deal.I asked him several times ,if he is phoning from Mondo or Rewatch and he said he doent even know such company.His supervisor spoke to me -Alicia employee number 5100...The deal is great,but they **** to me,once again :-( My contracts are NOT due for cancellation and Mondo/Rewatch only opened a new one.I am beyond angry.Mr Shameel...you should really put a stop to this .I will be writing a nice letter to the Beeld and my advocate.

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2017, 12:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team