Lies and just more lies!!

Kindly refer to my previous two complaints:<br> A consultant did phone contacted me on 13/11/2015 and advised that my problem was addressed. However I went to the Vodashop at the Glen 15/11/2015 and experienced the same problem -DECLINED. Seeing the fact that you no longer want me as consumer, I requested cancellation figures and where advised that I will receive via email - this also never happened. <br> I am no longer interested in doing business with Vodacom - forward my cancelation figures TODAY.