RI
Riyaz I
1 reviews | Active since May 2019
10 Feb 2023, 09:52
Lies and false promises
A week has gone by after my complaint about Vodacoms empty promises and lies. It seems I got an automated response on hello Peter saying someone will contact me.to date no contact been made! Instead I get a sms saying a call back request for 31 jan is cancelled.this sms came on 8 feb after they failed to contact me
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Feb 2023, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2023, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RI
Riyaz I's updateReviewer Update
10 Feb 2023, 10:49Same reply as last time but still nothing done!
RI
Riyaz I's update10 Feb 2023, 10:49
Reviewer Update
Same reply as last time but still nothing done!