RH
Raylene H

1 reviews | Active since Apr 2020

27 May 2021, 12:17

Lies and disappointment!!!

This is my 2nd time applying for a contract by Vodacom and I've been approved and then I get problems and I get nothing. I'm tired of it ,because it's a footprint in my credit and I get approved and then I never recieve my packages .I phoned in 10 times and I get empty promises and I'm still waiting for them to phone me regarding my new contract that I'm suppose to have delivered to me. Really wanted to be with Vodacom but they never deliver. Disappointed with their service

0
Replies (1)
Vodacom
Vodacom's reply27 May 2021, 14:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team