Lies about month to month services!

It is absolutely frustrating to be told one thing to get the business and something else when you want to cancel. I currently have a fibre "MONTH TO MONTH" subscription with Vodacom. When I signed up, I was told by a "Vodacom Partner" that I can cancel anytime before 6 months of the subscription. 4 months later, I choose to cancel and I get knocked over with a quotation for devices which I will never use again. As usual, when I request for assistance in understanding what the bill is for, I get a phone call 2 weeks later. Further more, the consultant explains that she is aware of the miscommunication from "Vodacom's partners" but there is noting she can do about it. So senior management is aware of the lies that their partners are spreading and as usual does nothing about it because who cares if the customer suffers right?