1 reviews | Active since Mar 2009
Lies about Cancellation.
Vodacom again making threats for payment of a cancelled service which they cannot cancel because they do not have a cancellations department. They say they have one but they cannot give you a number of one or put you through to one. If they do have one, why do they hide it. Where are the contact details for cancellation so one can deal with them. They do not have one. They told me they are dealing with it after my last Facebook/Twitter/HelloPeter posting. But they lying. Because they now send me a demand again. What do you call this. Stupidity, incompetence, bunch of idiots? I do not know. Point is that thousands of people struggle with the same problem all the time. This is not just me. Follow the posts on HelloPeter, Facebook and Twitter.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Alex,
The Vodacom Billing division has contacted you via email and requested more information in order to assist with credit after the service was cancelled. Please contact them directly via email so your query can be finalised.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Alex,
The Vodacom Billing division has contacted you via email and requested more information in order to assist with credit after the service was cancelled. Please contact them directly via email so your query can be finalised.
Regards,
Vodacom Consumer Website Team
Best regards,
