tL
timothy L

1 reviews | Active since Sept 2011

09 Jul 2020, 08:49

Lies

It seems like never ending problems with vodacom.

After phoning vodacom to cancel my contract they offered me 2gb data a month at 90% off. I made sure to ask the lady if the 2gb at 90% off will continue being offered on my account when I upgrade my contract. She said yes.

So I upgraded my contract and now see that the 2gb at 90% off has disappeared. Which was the whole reason why I even bothered staying with vodacom

0
Replies (2)
Vodacom
Vodacom's reply09 Jul 2020, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
tL
timothy L's update14 Jul 2020, 14:18
Reviewer Update
Thank you very much for resolving