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timothy L
1 reviews | Active since Sept 2011
09 Jul 2020, 08:49
Lies
It seems like never ending problems with vodacom.
After phoning vodacom to cancel my contract they offered me 2gb data a month at 90% off. I made sure to ask the lady if the 2gb at 90% off will continue being offered on my account when I upgrade my contract. She said yes.
So I upgraded my contract and now see that the 2gb at 90% off has disappeared. Which was the whole reason why I even bothered staying with vodacom
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Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Jul 2020, 09:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2020, 09:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
tL
timothy L's updateReviewer Update
14 Jul 2020, 14:18Thank you very much for resolving
tL
timothy L's update14 Jul 2020, 14:18
Reviewer Update
Thank you very much for resolving
