DD
Duran D
1 reviews | Active since Jul 2018
09 Oct 2020, 08:21
Lies
Once again vodacom is lying to me . on the 1st October they called said everthing will be corrected but clearly not as the invoice they sent is still charging me for the contract they say is cancelled. I am Frustrated with this. I asked for all other recordings and emails . they dont want to send me anything
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Duran D's updateReviewer Update
09 Oct 2020, 08:31Just called vodacom twice now
Both agents i spoke to cant do anything . they can only say we escalating it and its cancelled.
Clearly not cause every agent says the samething but come end of the month i still pay for a contract that was meant to be cancelled in August
Both agents i spoke to cant do anything . they can only say we escalating it and its cancelled.
Clearly not cause every agent says the samething but come end of the month i still pay for a contract that was meant to be cancelled in August
DD
Duran D's update09 Oct 2020, 08:31
Reviewer Update
Just called vodacom twice now
Both agents i spoke to cant do anything . they can only say we escalating it and its cancelled.
Clearly not cause every agent says the samething but come end of the month i still pay for a contract that was meant to be cancelled in August
Both agents i spoke to cant do anything . they can only say we escalating it and its cancelled.
Clearly not cause every agent says the samething but come end of the month i still pay for a contract that was meant to be cancelled in August
Vodacom's replyOfficial
09 Oct 2020, 08:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2020, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team