DC
Darren C
1 reviews | Active since Jul 2018
30 Dec 2022, 05:25
Lies
They just never honor their promises. Once again I receive a call to change my package and reduce my data costs. This time it is recorded. They advise I will pay no extra. For 3 months I have been paying over R250 more. I phoned to enquire more than 2 weeks ago and was promised a call back last week. I'm still waiting. It's becoming laughable how no one will come back to you unless you complain. Sad.
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Replies (2)
Vodacom's replyOfficial
30 Dec 2022, 07:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2022, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DC
Darren C's updateReviewer Update
30 Dec 2022, 07:48With all due respect I have been dealing with consultants who promise to call and never do. I request management and CEO complaints team involved.
DC
Darren C's update30 Dec 2022, 07:48
Reviewer Update
With all due respect I have been dealing with consultants who promise to call and never do. I request management and CEO complaints team involved.