Lies
Your rewards company called me and offered 10gb for 149pm,your agent S Makhanyi advised that I can transfer the data to other devices now guess what I tried that and it says the number I'm trying to link does not have the same price plan AND that's not all, you S Makhanyi and Manager forgot to mention that each transfer of eg 1gb will cost me R20 extra which will be added to my bill (how convenient)!!!!
So 2 options 1.you link my *** number to the 10GB SIM OR 2.you cancel the entire 10gb contract because you will not get a cent from me
NB:don't upset me cause I know the doors of the Ombudsman!
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Replies (2)
Vodacom's replyOfficial
26 Jul 2019, 06:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2019, 06:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Aug 2019, 09:15Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply07 Aug 2019, 09:15
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,