Lies

<p>Yet again Vodacom has broken a promise to me, on Saterday the 15/10/2016 i was told by the availible Manageress that my phone is in Durban and that i will have it on Monday 17/10/2016 now just after a call @ 15;45 i was told that Durban has Just received my phone from JHB and ill Only have my phone tomorrow This has now been Going on for 19 Days after ive been told that it wont take longer than 10 days. The Service from Vodacom is utterly pathetick and they have been liying to me about my phones whereabouts. Can some one please assist me on what legal steps i can take so that this does not happen to another customer</p>