NM
NOSICELO M

1 reviews | Active since Jan 2011

14 Mar 2017, 09:10

LIERS, *******, ******, ****MES IS ANOTHER NAME FOR VODACOM

<p>HUST AS I PREDICTED, I POSTED A COMLAINT LAST WEEK AND THERE WAS A RESPONSE THAT I WILL BE CALLED TO RESOLVE THE ISSUE, GUESS WHAT, NO CALL HAS BEEN RECEIVED EVER SINCE, NOT THAT I'M SURPRISED ANYWAY. I AM GOING TO POST THIS EVERYDAY.</p> <p> </p> <p>VODACOM DOUBLE DEBITED MY ACCOUNT, I WAS TOLD A REFUND REQUEST WAS LOGGED AND I WILL BE REFUNDED. I'VE BEEN CALLING FOR MORE THAN 2 WEEKS NOW WITH NO LUCK, BEEN SENT FROM PILLAR TO POST. NO RESPONSE HAS BEEN SATISFACTORY FROM ALL THEIR CONSULTANTS. I WANT VODACOM TO COME AND COLLECT THEIR STUPID PHONE AND CANCEL THE STUPID CONTRACT BECUASE THEY ARE THE MOST TERRIBLE DISGUSTING UNPROFESSIONAL SERVICE PROVIDER I HAVE EVER DEALT WITH.</p> <p> </p> <p>JUST SO YOU KNOW, YOU WILL NOT BE GETTING MONEY FROM MY ACCOUNT UNTIL SOMEONE RESOLVES THIS AND GIVE MY MONEY BACK</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Mar 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

NM
NOSICELO M's update14 Mar 2017, 14:53
Reviewer Update

Continue blinding your customers with this automated response, I'll be cancelling your debit orders from this month