Liers, Liers, Liers

Since the begining of my Home Internet Contract with Vodacom I have received not close to the bandwidth of 30mbps which I was paying for. I have daily struggles with the service and have logged numerous calls since then as I do not even achieve a maximum of 6 mbps which cause my security cameras and tv to not function at night. Today I receive a Quotation for the cancelation of the service to the amount of R4000 which they want me to pay for their breach of contract. Are you serious Vodacom. You owe me a refund for not having a signal at night. You staff is *********** and after visits by 2 technician at my house already, who found that here is no signal at my house while your coverage map states otherwise, you still think you in the right to charge me a cancelation fee. You are really ******* who are unable to honour your contractual obligations to your customers. The Customer care staff is arrogant and lie to customers. You not willing to listen to customer issues and want to steamroller customers. Your staff is not willing to even supply reference numbers when a call is logged. Vodacom is really *************.