1 reviews | Active since Feb 2017
JUST AFTER POSTING THIS I RECIEVE A CALL FROM VODACOM WHICH ARE USELESS TO SAY THE LEAST. NOW I GET TOLD A CREDIT NOTE WILL BE PASSED WITHIN 24 HOURS WELL GUESS WHAT ITS BEEN 24HOURS AND NO CREDIT NOTE HAS BEEN ISSUED. THEN I GET TOLD WHEN I ASK WHEN WILL MY MONEY BE RETURNED INTO MY ACCOUNT NO I NOW MUST WAIT A FURTHER 7 TO 10 WORKING DAYS FOR MY MONEY !!!!! NO I DONT . I GET TOLD THAT THEY CANT JUST PUSH A BUTTON AND GIVE MY MONEY BACK REALLY ITS FUNNY HOW YOU CAN JUST PUSH A BUTTON AND TAKE MY MONEY FUNNY HOW EASY IT THAT WAS FOR YOU DO BUT NOW YOU WANT TO MAKE ME WAIT FOR YOU TO RETURN IT. YOU ARE A BUNCH OF LIEING *******!!!!!!!!! NOW I GET A CALL SAYING MY QUERY HAS BEEN LOGGED AND IT WILL BE RESOLVED WHEN NOT ONE OF YOUR USELESS PEOPLE THERE CAN TELL ME WHEN IT WILL BE RESOLVED. SO NOW THAT YOU OWE SOMEONE MONEY YOU ARE GOING TO DRAG YOUR FEET ABOUT IT TOO. WONDER WHAT CART BLANCH WOULD SAY ABOUT THIS LETS SEE WHEN I GIVE THEM A CALL
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
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