1 reviews | Active since Aug 2012
So, vodacom overcharged me by R3200. The 1st of Feb 2023 I phoned to have the error corrected, sent all the emails through, and was told it would be payed back by 8Feb. The 9th I phoned again, from there I was told the pop email isnt working, so I emailed Nicole Eybers. It took about 2 days for her to respond after that I phoned customer service again. After fights and threats I was put through to manager Samantha Haskins. When I told her im vlose to cancelling all 5 contract she rep**** with " well that your case". But she said she would phone back that night as soon as she got in at 20:30, well i missed the call as it only came through at 23:40 that evening.
The 10th I got a mail(from Nicole) and msg from who i think is samantha that the payment is veing prepared. Low and behold, 14 Feb and still no payment recieved.
If the money does not reach me by the end of this week I will be taking the lack of payment from vodacom as an **** and be given ot to the authorities as I have all the evodence of emails and such.
I will also be subsequently be cancelling all 5 accounts in due course.
Best regards,
Best regards,
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